Communication with service users, local residents, tenants and all other members of the public is vital to deliver a customer focussed service that meets the needs of all stakeholders and continually adapts to meet their evolving aspirations.
Quadron commits to working collaboratively with its clients to engage positively with local community organisations to achieve this goal. We have effective relationships with many "Friends of" groups, sports associations, residents' groups and local business enterprises. Some of the projects that Quadron has been involved with, sponsored or managed are described in the Case Studies on the right.
Community food growing area in Kingston
We also play an active role in assisting local communities and businesses with their In Bloom entries, providing advice, support, sponsorship and often materials and labour.
One of the ways in which Quadron addresses the sometimes conflicting demands of delivering the core specification of a contract whilst considering the various interests of multiple internal and external stakeholders is through the employment of Horticultural Development Managers and Head Gardeners. Free of commercial pressures, the post holders are able to develop strong community links and work with the various interested parties to develop the service and gain funding for specific projects.
One of Quadron's key management appointments in 2010 was that of the Corporate Horticultural Development role. This has enabled further development of community links and partnership working with third sector organisations, charities and voluntary groups for example the environmental regeneration charity, Groundwork.