Quadron commenced its five year contract with Medway in April 2007, which involved a transfer and amalgamation of staff from Medway, Kent County Council and an incumbent contractor. The contract covers the five towns within Medway.
The scope of the work includes all type of grass maintenance and associated activities, sports pitch maintenance and attendance, horticultural operations, highways, cleansing and schools.
On taking over the contract, Quadron inherited a large number of legacy issues including low skill levels in the workforce and many areas that were not maintained to specification. A Partnership Board was set up with Medway Council to work together to resolve the many issues. During 2009 standards increased significantly and letters of praise instead of complaint began to be received.
The objective of the partnership is to enable the Partners to work together to develop and deliver the grounds maintenance contract in the most effective, efficient, economical and sustainable manner within the agreed financial and budget constraints thus maximising Best Value for the benefit of customers, stakeholders and internal clients of Medway Council.
Particular emphasis has been placed on increasing skills levels amongst the workforce. The Assistant Contract Manager is an accredited Lantra-Awards instructor, qualified to deliver accredited training on ride-on and pedestrian mowers, and to give induction training on other groundscare machinery. All the management & supervisory team are qualified to CIEH Level 2 in Health & Safety, and continuing to Level 3 this year, and several operatives have commenced NVQ Level 2 courses in Amenity Horticulture.
Two new apprentices have been taken on in 2010, one to study Amenity Horticulture and one to study machinery maintenance in the workshop.
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